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SUPPORT AND FAQ

Have you experienced anything odd with our products?


Please go through the list of known issues below and see if we already have a solution for you. If that doesn't help, please contact us on contact@massoftgames.com and tell us about your problem. Or you can simply fill the form here.


IMPROVING PERFORMANCE


Basic:

As always, please use the latest graphics drivers: AMD, Intel, Nvidia.

Reduce resolution from the in-game menu: Graphics -> Resolution.

Close all other applications (e.g. Spotify or Chrome can be problematic).


Advanced:

In Windows Power Options, please select HIGH PERFORMANCE and confirm that “CPU minimum performance” is set to 100% under advanced settings.

If you use multiple monitors, make sure that you play the game on your main display. If you have a high-refresh rate monitor (e.g. 120Hz), also make sure to set it as the main display in the Windows Screen Resolution dialog.

AMD R9-300 and newer: in Radeon Settings -> Gaming -> Global Settings, set “Power Efficiency” to “Off”.

Nvidia (all cards): in the Nvidia Control Panel -> Manage 3D Settings -> Global Settings, set Power management Mode to “Prefer maximum performance”. For more information, see this page.


Close all other applications (e.g. Spotify, Skype or Chrome can be problematic).


If you realize a bug please choose the product from down below;